What's New in 1.6.7 Version

Version 1.6.7 of MCChat introduces an improvement to enhance your experience:

Improvements

1. Change the logic of follow-up notification: The follow-up notification will now be triggered more accurately & frequently:

   • When patients first reach out to the hospital via MChat, they will receive a follow-up notification immediately to re-access the chat at any time.
   • When patients are inactive and the hospital sends messages to them, they will receive a follow-up notification to notify them of the new messages and encourage them to re-access the chat.
   • New message follow-up notification: will be sent in batches every 2 minutes to avoid sending too many notifications to patients when the hospital sends multiple messages to them in a short period of time.

2. The patient's inactive status definition:

   • In general: Patients will be considered inactive if they closed the MChat widget but still browsed the hospital website.
   • On Desktop: Patients will be considered inactive if they switched to another browser tab or minimized the browser window.
   • On Mobile: Patients will be considered inactive if they run Mobidoc app or the hospital website in the background.

Fixed issue

• Prompt to download MChat when clicking the MChat icon in Mobidoc Electron, even though the app is already installed