What is MChat

Mchat is a platform that provide a tools to communicate with customer for every business. Go along with that, Mchat also provide bunch of tools to measuring your business.

MChat's Features

• Live Chat: Communicate with your customer in real-time using our live chat feature. Provide instant support and assistance to enhance customer satisfaction.
• Internal Chat: Facilitate seamless communication among your team members with our internal chat feature. Collaborate effectively and share information effortlessly.
• Greeting Message: Create personalized greeting messages to welcome your customers and make them feel valued.
• Wiki: Internal taking note feature to help your team to store important information.
• Contact: Manage and organize your customer contacts efficiently.
• Tags: Categorize and label your contacts and chats for better organization and segmentation.
• Analytics: Gain insights into your business performance with our analytics tools. Track key metrics and make data-driven decisions to improve your operations.
• Custom Chat Profile: Personalize your chat experience by customizing chat profiles to reflect your brand identity.