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Wiki Introduction
Wiki is a internal taking note feature to help your team to store important information.
Wiki Management Interface Overview
The Wiki Management interface is designed to be user-friendly and intuitive, allowing agents to efficiently manage internal notes.

It consists of the following main components:
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Search Bar: A search functionality that allows agents to quickly find specific note by name.
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Create Note Button: A button that allows agents to create a new note.
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Select Button: A button that allows agents to select note.
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Date Divider: A divider that allows agents to see the date of the note.
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Note Item: A note item that allows agents quickly preview the note.
Note Item Interface Overview

It consists of the following main components:
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Note Name: A name of the note.
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Note Content Preview: A preview of the note content.
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Owner Information: Information of the owner of the note.
- Owner information: Avatar (Hover to show owner name)
- Created time: The time when the note was created.
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Last Updated Information: Information of the last time the note was updated after created. If the note was not updated after created, this information will not be shown.
- Updated person information: Avatar (Hover to show updated person name)
- Updated time: The time when the note was last updated.
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Open Actions Button: Click to open the actions menu for the note. (Only visible when hover on the note item)
- Edit: Click to edit the note.
- Delete: Click to delete the note. (Only enable when you are the owner of the note)
Note Editor Interface Overview

It consists of the following main components:
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Close Button: Click to close the note editor.
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Note Name Input Field: A text input field where agents can enter the name of the note for easy identification.
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Save Button: Click to save the note.
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Rich Text Editor: A rich text editor where agents can compose and customize the note content. This editor includes tools to enhance the note.
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Content Area: The central area where agents can compose and customize the note content.
Rich Text Editor Overview
It consists of the following main components:
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H2: Click to insert a H2 heading.
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H3: Click to insert a H3 heading.
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Bold: Click to make the selected text bold.
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Italic: Click to make the selected text italic.
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Underline: Click to make the selected text underlined.
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Bullet List: Click to insert a bullet list.
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Number List: Click to insert a number list.
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Link: Click to insert a link on the selected text.