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Version: 1.6.5

Integrate LINE

To integrate LINE with MChat, follow these steps:

Step 1: In SettingsIntegration, click Connect button in LINE from the list of supported messaging services.

Select LINE

Step 2: An integration page will open.

LINE Integration Page

Fill in the required information (Requirement: Created LINE Official Account):

Step 3: After filling in the required information, click the Next Step button to go to the next step.

Step 4: Copy the provided Webhook URL LINE Integration Page

Step 5: Go to https://manager.line.biz/ and log in with your LINE Official Account credentials.

Step 6: Select your LINE Official Account you created for MChat integration.

LINE Official Account Manager

Step 7: In the top right corner, click on Settings.

LINE Messaging API Settings

Step 8: From the left sidebar, select Messaging API.

LINE Messaging API Settings

Step 9: In Messaging API page, click Enable Messaging API button if it is not enabled yet. (If you have already enabled it, skip to Step 13.)

Step 9.1: If you haven't already registered a LINE developer account, a pop-up will appear asking you to register. Enter your name and email address and click Agree.

LINE Webhook Settings

Step 10: A Select Provider popup will appear. Choose New Provider and enter desired provider name, then click Agree.

Ex: MChat Provider

LINE Webhook Settings

Step 11: In Privacy Policy and Terms of Use popup, just click OK without fill in anything.

LINE Webhook Settings

Step 12: In Enabling Messaging API popup, click OK to enable Messaging API.

LINE Webhook Settings

Step 13: You will be redirected back to the Messaging API page. Paste the copied Webhook URL from Step 4 into the Webhook URL field. Then click Save

LINE Webhook Settings

Step 14: After saved, go to Response settings in the left panel, and enable the Webhooks toggle.

LINE Webhook Settings

Step 15: After successfully added Webhook URL and enabled Webhooks, return to the MChat LINE integration page and click the Complete Register button at the bottom of the page.

Step 16: Once the registration is complete, the LINE integration status will change to Active in the MChat Integration settings. You have successfully integrated LINE with MChat.

LINE Integration Page

How to get Channel Access Token?

To get the Channel Access Token, in Step 9 of Integrate LINE, click the link to LINE Developers Console.

LINE Developers Console

Select your provider you created for MChat integration in Step 10 of Integrate LINE.

LINE Developers Console

Then select the account you created for MChat integration. (Which have the Messaging API text below the account name.)

LINE Developers Console

Go to tab Messaging API

LINE Developers Console

Scroll down to Channel Access Token section, click Issue button to generate a new Channel Access Token. Then copy the generated token and paste it into the Channel Access Token field in MChat LINE integration page.

LINE Developers Console

Completed, now you can continue to Step 3 of Integrate LINE to complete the integration process.