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Integrate LINE

To integrate LINE with MChat, follow these steps:

Step 1: In SettingsIntegration, click Connect button in LINE from the list of supported messaging services.

Select LINE

Step 2: An integration page will open.

LINE Integration Page

Fill in the required information (Requirement: Created LINE Official Account):

  • Basic ID
  • Channel ID
  • Channel Secret
  • Channel Access Token

Step 3: After filling in the required information, click the Next Step button to go to the next step.

Step 4: Copy the provided Webhook URL LINE Integration Page

Step 5: Go to https://manager.line.biz/ and log in with your LINE Official Account credentials.

Step 6: Select your LINE Official Account you created for MChat integration.

LINE Official Account Manager

Step 7: In the top right corner, click on Settings.

LINE Messaging API Settings

Step 8: From the left sidebar, select Messaging API.

LINE Messaging API Settings

Step 9: In Messaging API page, click Enable Messaging API button if it is not enabled yet. (If you have already enabled it, skip to Step 13.)

LINE Webhook Settings

Step 10: A Select Provider popup will appear. Choose New Provider and enter desired provider name, then click Agree.

Ex: MChat Provider

LINE Webhook Settings

Step 11: In Privacy Policy and Terms of Use popup, just click OK without fill in anything.

LINE Webhook Settings

Step 12: In Enabling Messaging API popup, click OK to enable Messaging API.

LINE Webhook Settings

Step 13: You will be redirected back to the Messaging API page. Paste the copied Webhook URL from Step 4 into the Webhook URL field. Then click Save

LINE Webhook Settings

Step 14: After saved, go to Response settings in the left panel, and enable the Webhooks toggle.

LINE Webhook Settings

Step 15: After successfully added Webhook URL and enabled Webhooks, return to the MChat LINE integration page and click the Complete Register button at the bottom of the page.

Step 16: Once the registration is complete, the LINE integration status will change to Active in the MChat Integration settings. You have successfully integrated LINE with MChat.

LINE Integration Page