Get Started

Analytics Introduction

Analytics is a powerful tool that helps you track and analyze patients & agents in your hospital. By leveraging analytics, you can gain insights into user engagement, identify trends, and make data-driven decisions to improve your service.

With Analytics, you can track:

• Overviews: Get a high-level view of your hospital's performance.
• Time Series Analysis: Monitor changes over time to identify patterns.
• Agents Analysis: Understand how different agents are performing.
• Chat Tags: Analyze the effectiveness of various chat tags.
• Customer Tags: Gain insights into customer behavior through tagging.