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Chat Header

The Chat Header is located at the top of the Internal Chat interface. There are 3 types of chat header:

General Group Chat Header

Chat Header

It consists of the following main components:

  1. Chat's information: Displays:

    • Hospital logo (applies for general group chat only)
    • Hospital name (applies for general group chat only)
    • Chat Type: General group (Appears only in General group chat)
    • Description: All team members can see this conversation.
  2. Chat Information Button: Provides access to all attachments shared in the chat session. Includes Media, Files, Links, and Notes

Private Group Chat Header

Chat Header

It consists of the following main components:

  1. Chat's information: Displays:

    • Private group icon (applies for all private group chats)
    • Group name
    • Participants: Number of members in the private group chat.
  2. Change group name button: Allows member in the group to change the group chat name.

  3. Add member button: Allows member in this group to add new members to the private group chat.

  4. Chat Information Button: Provides group's management and access to all attachments shared in the chat session. Includes Media, Files, Links, and Notes

Individual Chat Header

Chat Header

It consists of the following main components:

  1. Chat's information: Displays:

    • Agent's profile picture
    • Agent's name
  2. Chat Information Button: Provides access to all attachments shared in the chat session. Includes Media, Files, Links, and Notes